[이 책이 철도공기업 입사 면접에 반드시 필요한 이유]

첫째, 철도 핵심 가치에 최적화된 평가 가이드를 제공합니다.
기업이 원하는 인재 유형과 채용을 분석하여 면접장 대기실에서부터 퇴장까지 갖춰야 할 비언어적 에티켓과 태도의 정석을 담았습니다.

둘째, 철도 현장의 딜레마를 해결하는 강력한 '답변 기법'을 전수합니다.
단순 암기식 답변이 아닌,
경험을 콘텐츠로 바꾸는 STAR+F 기법,
가치관 질문에 강한 LRM 기법,
상황 분석력을 극대화하는 Separation(나누기)기법을
철도 맞춤형 예시와 함께 체계화했습니다.

셋째, 최신 트렌드가 반영된 3유형 복합 인성검사 완벽 대비 리포트를 수록했습니다.
2024년 하반기부터 대폭 변화된 코레일 등 철도공기업의 인성검사 흐름을 분석하여,
까다로운 Ipsative(가깝다/멀다) 유형과 Picture(그림) 유형의 풀이 원칙을 최초로 공개합니다.

넷째, 직무별 상황면접(PT) 고득점 프레임워크와 기출 테마를 완벽 총망라했습니다.
공통 딜레마부터 사무영업, 운전, 차량, 차량기계, 전기통신, 토목, 건축에 이르기까지 '안전'과 '효율'을 직렬별로 세분화하여 수록했습니다.

[목 차]

철도공기업 인재상
역량면접 평가 가이드
비언어 면접 5계명

실전예상 질문 & 답변

실전면접
ㆍ답변기법 ···································································· 024
ㆍ인성검사(철도공기업 인성검사 분석 리포트)······························ 037

인성면접
ㆍ자기소개 및 지원동기(기본역량)··········································· 044
ㆍ직무 수행 및 조직 적응(조직 적합성)······································· 050
ㆍ안전 및 규정 준수(철도 핵심 가치)·········································· 056
ㆍ 고객 서비스 및 소통(고객 지향)············································· 062
ㆍ문제 해결 및 도전(변화와 혁신)············································· 068
ㆍ가치관 및 윤리성(공직 윤리)················································ 074

상황면접
ㆍ코레일 면접 합격 가이드: 직무별 핵심 전략 및 상황 대응·················· 082
ㆍ공통·········································································· 085
ㆍ사무영업····································································· 106
ㆍ건축·········································································· 122
ㆍ운전·········································································· 133
ㆍ전기통신····································································· 157
ㆍ차량·········································································· 175
ㆍ차량기계····································································· 191
ㆍ토목······································································ 202

취업역량사전···································································· 225

부록
ㆍ직무분석 가이드 : 직군별 직무분석 및 직무역량 표준····················· 247